Images of Christ products may be purchased online via paypal or mail check/money order to: Images of Christ PO BOX 140183 Austin TX 78714-0183 Allow 5-10 business days for U. S. Delivery. International delivery allow 4 weeks from our receipt of your order. All sales must be prepaid. ALL SALES ARE FINAL. We do not offer refunds, however we do offer the following refund exception: ***If the product(s) you have purchased is UNOPENED and you wish to return (within 30 days), you will receive a refund by mail or via Paypal. Send unopened product(s), packaging receipt, and a note stating reason of return to Images of Christ PO BOX 140183 Austin TX 78714-0183 NOTE: We will not refund shipping and handling fees. Price of product(s) purchases, ONLY. RETURN POLICY 1. If you receive your package and it has been damaged by the postal service, you can return it, along withthe original letter from post office, packaging receipt and a letter of reason for return (include name,shipping address and daytime phone number). Send it to the address below. 2. If you have received your order and it is NOT what you ordered, return all unopened product(s) in original packaging, along with a copy of the packaging receipt and a note stating reason of return. Also, include your current address and a daytime phone number. Send it to address below. We will reimburse shipping fees if stated in the enclosed note. 3. If you have tried all instructions listed on our Tech Support page, located on our website, and your CD is still not working, you can return it for a ?One Time? replacement copy. Please send the damaged product, copy of packaging receipt and a note stating reason for return (include name, shipping address and daytime phone number). Send it to address below. NOTE: Refund will not be granted on opened products. 4. Ship all returns and exchanges firstclass mail to this address: Images of Christ PO BOX 140183 Austin TX 78714-0183 TECH SUPPORT (This is for CD malfunctions only) If you are having difficulties with the CD you have purchased, please follow these instructions prior to returning productsor contacting our office. 1. Please handle CD?s with the utmost care.They are VERY delicate and are easily scratched. 2. Before placing CD?s in player, please check for fingerprints or smudges. These matters will cause CD?s to skip or sound will be muffled. 3. Clean CD?s with soft, clean materials not paper towels or any other abrasive materials. 4. Test CD on a different player to see if you get the same results. CDs tend to play on DVD player ?A? but not on DVD player ?B?. This is the case with most DVD or CD players and computers. NOTE: Our CD?s are manufactured by a distributor. We do not process our CD?s, therefore, they come directly from the manufacturer, sealed and wrapped, sent to Images of Christ and then shipped to you, our valued customer. We take pride in our work as well as the manufacturer that serves us.